FAQ + GLOSSARY
ABOUT OUR GOODS
What makes Tamra goods unique?
Tamra offers handcrafted goods sourced from artisans in India, selected for their materials, usefulness, and connection to living traditions.
Are your products intended to diagnose or treat medical conditions?
No. References to Ayurveda and traditional practices are educational and cultural. Tamra products are not medical treatments. Consult a qualified health professional for personal medical advice.
ORDERS, SHIPPING + RETURNS
Where do you ship?
Shipping options and costs appear at checkout. For current timing and return details, visit Shipping & Returns. Questions about an order can be sent through Contact.
CARE + MATERIALS
How should I care for copperware?
Hand wash with mild soap and dry promptly. Do not put copper pieces in the dishwasher. Unlacquered copper naturally develops a patina. To brighten the exterior, gently use lemon and salt or a copper-safe cleaner, then rinse and dry thoroughly. Use copper drinkware only for plain water unless the product page says otherwise.
How should I care for textiles, leather, fragrance, and incense?
Follow the product page first. In general, wash textiles gently, spot-clean leather and keep it away from prolonged moisture, use fragrance oils externally, and burn incense in a stable heat-safe holder with ventilation. Never leave burning incense unattended.
PRODUCT QUESTIONS
Can handmade items vary from the photographs?
Yes. Natural materials and hand processes can create subtle differences in color, texture, weave, print placement, shape, and finish. We aim to represent each product accurately, but no two handmade pieces are exactly alike.
What is a marma point massage stick?
It is a self-massage tool inspired by Ayurvedic traditions around marma points. Use gentle pressure and stop if anything feels painful or irritating.
What should I know about fragrance oils?
Scent profiles can develop differently on each person. Apply sparingly to external skin, avoid eyes and broken skin, and patch-test if you are sensitive.
Where are your products made?
Tamra works with artisans and makers in India. Specific materials and origins are noted on individual product pages.
GLOSSARY
Appliqué — Fabric pieces sewn onto a base cloth to create a design.
Ayurveda — A traditional Indian system of knowledge centered on balance and daily practices.
Ayurvastra — Textiles dyed with herbs and plants associated with Ayurvedic traditions.
Dabu — A traditional mud-resist hand-block printing technique from Rajasthan. Artisans stamp a mud paste onto cloth before dyeing it; the paste blocks the dye, revealing the pattern when washed away.
Ikat — A textile process in which yarns are resist-dyed before weaving.
Javadhu — A traditional South Indian aromatic blend.
Kantha — A South Asian textile tradition using layers of cloth joined with running stitches.
Khadi — Cloth made from hand-spun yarn and woven by hand.
Khes — A woven textile tradition from the Indian subcontinent, often used for throws and blankets.
Loban — Benzoin resin used as incense.
Lota — A rounded South Asian water vessel.
Marma points — Traditional points described in Ayurveda and used in some self-massage practices.
Mitti — A fragrance style inspired by the scent of first rain on dry earth.
Zari — Metallic decorative thread used in South Asian textiles.